Kada ku sake cewa wata kalma ga abokan ciniki har sai kun karanta wannan: Masu bincike sun sami mafi kyawun harshe - kuma mafi muni - don amfani da abokan ciniki.

Bayan haka, wasu jumlolin da kuke tsammanin suna da mahimmanci ga ƙwarewar abokin ciniki na iya wuce gona da iri.A gefe guda, abokan ciniki suna son jin wasu kalmomin da kuke son faɗi.

"Yanzu a bayyane yake… cewa wasu daga cikin gaskiyar da aka ba da lokaci na hulɗar sabis na abokin ciniki sun kasa riƙe binciken kimiyya," in ji masu bincike.“Kuma ba kowane yanki na sadarwa ya kamata ya zama cikakke ba;wani lokacin, ƴan kurakurai suna haifar da sakamako mai kyau fiye da rashin aibi.

Ka kara faxi, ka ce kaɗan

Ga abin da za a faɗa - da abin da za a kauce masa:

Ka ba su "I."Har zuwa yanzu, ƙila kun yi tunanin zai fi kyau a koma ga kanku a matsayin ɓangare na ƙungiyar da aka ƙera don taimakawa abokan ciniki.Don haka kuna faɗi abubuwa kamar, "Za mu iya taimakawa da hakan," ko "Za mu yi daidai."Amma masu bincike sun gano cewa abokan ciniki sun ji ma'aikatan da ke amfani da "I," "ni" da "na" mafi yawan suna aiki a cikin mafi kyawun su.Wani kamfani ya gano cewa za su iya haɓaka tallace-tallace da kashi 7% ta hanyar canzawa daga "mu" zuwa "I" a cikin hulɗar imel ɗin su.

Yi amfani da kalmomin abokan ciniki.Abokan ciniki sun amince kuma suna son mutanen da ke kwaikwayon yarensu fiye da waɗanda ba sa so.Muna magana ne game da ainihin kalmomi, ma.Misali, idan abokin ciniki ya tambaya, "Shin takalma na za su zo nan da Juma'a?"ma'aikatan layi na gaba suna so su ce, "Ee, takalmanku za su kasance a wurin a ranar Juma'a," maimakon, "Ee, za a kawo shi gobe."Oh-so-dan bambanci, amma amfani da ainihin kalmomi yana haifar da alaƙa da abokan ciniki ke so.

Haɗa da wuri.Masu bincike sun tabbatar da wani abu da wataƙila ka riga ka yi: Yana da mahimmanci a danganta - da amfani da kalmomin gina dangantaka - a farkon hulɗa.Nuna damuwa da tausayawa da kalmomi kamar "don Allah," "yi hakuri" da "na gode."Yarjejeniyar sigina, sauraro da fahimta tare da kalmomi kamar "e," "Ok" da "uh-huh."Amma akwai wani bangare mai ban mamaki ga binciken: Kada ku wuce gona da iri da kalmomin kulawa, masu tausayi.A ƙarshe abokan ciniki suna son sakamako, ba kawai tausayi ba.

Yi aiki.Abokan ciniki suna son ma'aikata su "daukar nauyi" a cikin tattaunawar, kuma kalmomi masu aiki suna taimaka musu su gane cewa yana faruwa.Masu bincike sun ce ma'aikata suna so su canza daga "kalmomin haɗin gwiwa" zuwa "warware kalmomi" kamar, "samun," "kira," "yi," "ƙulla," "ba da izini" da "sa."Irin waɗannan kalmomi suna ƙara gamsuwar abokin ciniki.

Kasance takamaimai.Abokan ciniki suna samun ma'aikatan da ke amfani da kankare, takamaiman harshe mafi taimako fiye da waɗanda ke amfani da yare na yau da kullun.Harshen madaidaici yana nuna cewa an saka ku akan buƙatun abokan ciniki.Misali, ma'aikatan dillalai za su so su ce, "Dogon hannu blue, wuyan ma'aikata" akan "shirt."

Je zuwa batun.Kada ku ji tsoron gaya wa abokan cinikin abin da ya kamata su yi.Masu bincike sun gano cewa mutane sun fi yarda idan suka yi amfani da kalmomin da ba su yarda da wani abu ba: "Ina ba da shawarar ku gwada samfurin B" ko "Ina ba da shawarar wannan layin masu farar fata."Ba su da rarrashi ta amfani da harshe na sirri, kamar "Ina son wannan salon" ko "Na fi son wannan layin."Bayyanannun shawarwari suna nuna amincewa da ƙwarewa waɗanda ke burge abokan ciniki.

An karbo daga Intanet